These Terms of Use govern your access to and usage of our website, including all page browsing, content viewing, product inquiry, order placement, transaction behavior, and customer service interaction. This agreement applies to all visitors, registered users, and purchasing customers of the website. By accessing and using this website, you confirm that you have fully read, understood, and unconditionally accepted all the terms and regulations stipulated below. If you do not agree to any part of these terms, you shall immediately stop using all services of this website.
1. Website Service Overview
Our website is an online e-commerce platform dedicated to displaying and selling smart outdoor bird care products, including smart bird feeders, birdhouses, bird baths, and supporting accessory products. We provide users with official product displays, detailed function introductions, independent online ordering, global shipping delivery, standardized after-sales support, and other one-stop shopping services. All functions of the website are launched and operated for users’ personal and commercial legitimate shopping needs.
We reserve the right to adjust, optimize, update, or maintain the website functions at any time according to business development and service upgrading needs. This includes page structure adjustment, product category update, function module optimization, system maintenance and upgrade, and temporary service suspension during maintenance periods. We will try our best to ensure the stability and continuity of website operation, but do not guarantee that the service will be completely uninterrupted or error-free.
2. User Eligibility & User Obligations
Users who access and use this website must be natural persons with full civil capacity, or institutional users who have legal qualification for independent transaction. Minors are prohibited from using this website for independent shopping and transaction behaviors. You confirm that all information you provide during browsing and ordering is true, accurate, complete and legal, and you shall bear all legal responsibilities and usage consequences for the information you submit.
When using our website services, users shall abide by international network usage specifications, e-commerce transaction rules and relevant public order and good customs. You are strictly prohibited from using this website to carry out any illegal, improper or infringing behaviors, including but not limited to maliciously disrupting website operation, illegally obtaining website data and user information, using the website for illegal trading activities, releasing malicious information or infringing third-party rights and interests, and maliciously brushing orders, frequent invalid returns and other behaviors that damage the normal operation of the platform.
Users shall not use technical means such as crawlers, intrusion programs, plug-in tools to illegally capture website content, interfere with website system operation, or maliciously attack and break through website security mechanisms. Any violation of user usage obligations will result in the immediate termination of website service qualifications, and we reserve the right to pursue corresponding responsibilities for resulting losses.
3. Transaction & Shopping Rules
All product transactions on this website are implemented in accordance with unified platform rules. All product prices are denominated in United States dollars uniformly, and all order settlement, discount calculation and refund execution are based on this unified currency standard. We provide global free shipping services for all products, and fully undertake all tariffs and customs-related fees incurred in cross-border transportation. Users do not need to bear any hidden fees or additional costs in the whole shopping process.
All paid orders will be processed within one to three working days, including product inspection, packaging and logistics arrangement. After dispatch, the goods will be delivered within an estimated six to twelve days, covering complete cross-border transportation and customs clearance processes. All return and refund behaviors of users shall comply with the platform’s unified after-sales policy, with a sixty-day valid return window and five to ten working days standardized refund processing cycle.
All order consultation, after-sales application and problem feedback of users shall be completed through the official Contact Us page of the website. The platform only recognizes official channel communication records and processing results, and does not handle any off-site private communication and unofficial service applications.
4. Intellectual Property Rights Statement
All text content, picture materials, product descriptions, page design, graphic layout, logo elements and functional codes displayed on this website are all protected by intellectual property laws. All intellectual property rights of the website content belong to the platform. No user or third party may copy, reproduce, modify, disseminate, forward, commercially use or plagiarize the website content in any form without our official written authorization.
Users are prohibited from intercepting, splicing, secondary editing and commercial reuse of the website’s official pictures, texts and videos. Any unauthorized infringement of our intellectual property rights will constitute an illegal act, and we will reserve the right to pursue all legal liabilities and claim economic losses caused by the infringement.
5. Website Content Disclaimer
All product descriptions, function introductions, parameter displays and scene pictures on the website are compiled and released based on official product attributes, aiming to truly display product functions and appearance. Due to objective factors such as different display devices, screen resolutions, shooting light and angle, slight visual differences between the webpage display effect and the actual product may exist, which do not affect the core functions and overall quality of the product and shall not be regarded as inconsistent product description or platform service error.
We do not assume any responsibility for the personal decision-making of users’ shopping behavior. Users shall independently judge whether the product meets their personal usage needs and scenario requirements before placing an order. We are not responsible for any adaptive problems caused by users’ personal usage habits, scenario differences or subjective preferences.
The website may involve links to third-party platforms during operation. These external links are only for users’ convenient browsing. We do not control the content and service quality of third-party websites, and do not assume any responsibility for the safety, legality and authenticity of third-party platform content and services. Users need to independently bear the risks of browsing external links.
6. User Information & Privacy Protection
We strictly abide by the website privacy protection rules, collect and use user information only for order processing, service delivery and after-sales support. We will not sell, rent or illegally disclose users’ personal shopping information and contact information to any third-party commercial institutions. All user data will be protected through safe technical means and standardized management mechanisms to avoid unauthorized access, disclosure and misuse of information.
Users’ personal information submitted during the order process will be retained only within the necessary service cycle, and the data will be cleaned and anonymized after the service is completed and the valid after-sales cycle ends. Users can consult and apply for personal data modification and deletion through the official contact channel.
7. Service Suspension & Termination Rules
We reserve the right to suspend or terminate website service permissions for users who violate these Terms of Use. Including but not limited to users who maliciously place orders, abuse after-sales return and refund rights, repeatedly submit invalid applications, interfere with platform operation, infringe platform rights and interests, or violate network usage specifications.
After the user’s service permission is terminated, the platform will stop providing all shopping and after-sales services for the user, and retain the right to pursue compensation for losses caused by the user’s irregular behaviors. The validity of relevant dispute settlement clauses will continue to take effect after the termination of service.
8. Policy Update & Revision Rules
We have the right to revise, update and optimize these Terms of Use according to platform service upgrade, business adjustment, industry specification iteration and market environment changes. All revised terms will be released on the official website page and take effect automatically after publication. Users’ continued browsing, logging in and shopping on the website after the update of the terms will be deemed as acceptance of the latest revised content.
If any single clause of these Terms of Use is deemed invalid or unenforceable due to objective reasons, the validity of other clauses will not be affected. All terms are independently enforceable and mutually independent.
9. Dispute Settlement
All disputes arising from website usage and product transactions shall be settled through priority friendly communication. Users can submit consultation and dispute demands through the official Contact Us page. Both parties shall solve the problem based on the principles of fairness, transparency and integrity. If the dispute cannot be settled through negotiation, it shall be solved in accordance with international e-commerce industry norms and conventional dispute settlement mechanisms.